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Online Services

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Welcome to Highfield Health

Please be mindful when booking an appointment to see your GP.

Please only ask for an ‘emergency’ appointment if you have a medical ‘emergency’.

Thank you, from all staff at Highfield Health.


YOU CAN REGISTER TO BE A PATIENT WITH US NOW 

STUDENTS PLEASE USE 

www.campusdoctor.co.uk/southampton/hh 

NON STUDENTS PLEASE USE 

https://www.campusdoctor.co.uk/highfieldhealth.php

*OR fill out the forms in the New Patient Tab/Registration of the website and bring them to the surgery


Need a general practice appointment here’s what to do:

Contact the practice, either online, by an app or by phone.

You will be assessed and as far as possible you will receive advice or care online or over the phone.

If a face-to-face appointment is necessary, you will be advised on what to do.

Please DO NOT enter the practice unless you’ve been advised to.

This will ensure we can continue to provide essential care safely.


TO PROTECT OUR STAFF PLEASE CAN ALL PATIENTS BRING A FACE COVERING TO FACE TO APPOINTMENTS 

THANK YOU FOR YOUR COOPERATION

How to make a face covering - click here

ONLINE BOOKING: We have temporarily disabled on-line booking to only offer telephone appointments. We apologise for any inconvenience.


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FREE APP FOR ALL OUR PATIENTS: TO ACCESS PLEASE USE YOUR OWN POSTCODE or Southampton University email address to register: 

TGALL

https://togetherall.com/en-gb/



Highfield Health Flu Clinics 2020-21

Ring 02380558577 to book an appointment 

 

Date

Time

Cohort

Saturday 26th September 2020

8:00-12:00

Over 65 years old 

Saturday 3rd October 2020

8:00-12:00

Over 65s years old

Saturday 10th October 2020

9:00-12:00

Under 65s (at risk ) and over 65s

Wednesday 21st October 2020

17:30-20:30

Under 65s (at risk ) and over 65s

Wednesday 4th November 2020

17:30-20:30

Under 65s (at risk ) and over 65s

Wednesday 18th November 2020

17:30-20:30

Under 65s (at risk ) and over 65s

These clinic dates are based on delivery status of influenza vaccinations and could be subject to change.

Please note that, if you are aged between 50 and 64 and not in a clinical at risk group, the earliest you will be offered a flu vaccination is November, providing there is sufficient vaccine.  No appointments will be offered for people in this age group until then. This is to ensure that those who are most at risk are vaccinated first.    If you are aged 50 to 64 and are in a clinical ‘at risk’ group which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier.’ 

 


Evening and Weekend Appointments

If the practice does not have an appointment to accommodate you we are able to refer you to one of the Hub's in Southampton City. 

If you are registered with a GP practice in Southampton, you can now get an appointment with a doctor or nurse from 8am to 8pm every weekday (including bank holidays), 8am to 4pm on Saturday and 8am to 2pm on Sunday. This appointment will either be at your GP practice or at one of the six hubs throughout the city.

These appointment slots are for a variety of different appointments, and can be booked through your GP practice when they are open or by phoning NHS 111 if your practice is closed. NHS 111 is free to phone and available 24 hours a day, 365 days a year.


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 Highfield Health : Our patient participation group

Our Patient Participation Group is a collection of patients who have agreed to help us with an bi-annual feedback process, looking at different subjects, in order that we may improve our services to patients and make them as helpful as possible.

If you would like to participate in our virtual group, please complete our PPG application form and return it to the practice, or you can email it to soccg.highfieldhealth@nhs.net 

PPG Application Form OR USE PPG Online Form


NHS APP

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use Patient Access you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp

OR USE

pt access


Referral Information

After the GP has told you that a referral is necessary:

A referral will be made to the suitable service.

You will receive an email an encrypted email which contains the details of how to book your appointment via the NHS Referral System. Please make an account or login to TrendMicro Encryption to access this email. Accessing Encrypted Email's Guide

If you are unable to access this email please contact the surgery on 02380558577.

Please see the What Happens When You Are Referred leaflet for more details about the referral process. 


MSK Self Referral Form

If you are over 16 and have a registered GP in Southampton or Portsmouth City you are able to refer to the MSK Physiotherapy Service for a range of muscle and joint problems including back/neck pain, joint pain, strains and sprains.  


Steps 2 Wellbeing 

The Steps to Wellbeing Service is a free, confidential, NHS service for to people aged 18+.  They provide a service across the county of Dorset and in Southampton for people registered at either a Dorset or Southampton GP surgery.

They offer a range treatments for people experiencing problems with low mood/depression, anxiety, stress or other common mental health problems.


LetsTalkAboutIt

A local service that provides, emergency contraception, STI testing kits, Free condoms, Contraceptive Advice,Pregnancy Advice, Psychosexual Counselling and more.


Repeat PrescriptionsManage your Repeat Prescriptions
Patient SurveyTake our patient survey
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Newsletter Sign UpSign up for our Newsletter

Have Your Say

STAY HAPPY BY STAYING HEALTHY: Your Guide to Student NHS services

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Highfield Health Carers Support

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Access & Parking

We are able to accommodate the needs of people with disabilities and there is a disabled parking space available. Our staff are very happy to offer additional help to anyone in need.

There is no general patient parking at the surgery unless you have a university permit.


CQC Rating

CQC Report 2016

CQC Update 2019: Review carried out on 7 August 2019

During an annual regulatory review

We reviewed the information available to us about Dr Nicholas James Lowe on 7 August 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.


(Site updated 16/09/2020)

Contact Details

Highfield Health

Contact Telephone

02380558577
111
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website